There is also a lot of value in having something asynchronous like email as a primary form of communication for work. While subject lines aren’t the be-all and end-all, they make it much easier to search through older messages rather than scanning through instant messages and video chat logs. It remains a reliable protocol for communicating with people within and outside of an organization. The role of email hasn’t changed much in the last few years, nor do we expect it to in the coming decades. In the age of Slack and video-chat apps, how has the role of email changed or evolved over the course of time? We’ve seen a positive result from this: messages with explicit read receipts enjoy a 22% higher response rate than messages without them. Read Receipts are an example of this our read receipts are done explicitly rather than by an invisible pixel, and we give the recipient an opportunity to opt-out – though less than 8% of people do. We also seek to build software that’s respectful and transparent to the recipients as well as the sender. We are constantly looking for ways to help our users (and ourselves!) be more productive, and build out new and exciting features to further this cause. We were the first to bring snooze to Gmail and Google Apps (before it was even called Snooze), and also to give users the ability to schedule emails to send later, send recurring emails, set follow-up reminders, and add read receipts and click tracking.Īs an email productivity company, our inspiration doesn’t come from what our competitors are doing, but rather from our own experiences, scholarly studies on email and productivity, and even from research of our own. Follow Up Reminders – get automatic reminders to follow up on an email that doesn’t get a response so important messages never fall through the cracks.Snooze Messages – reduce the cognitive load of having a messy inbox, achieve inbox zero, and turn your inbox into an efficient to-do list.Data shows that the best time to send an email is between 6-7am in your recipient’s time zone.
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